Privacy Policy

This Privacy Policy explains how Shinykings Inc., doing business through NanoXperts and NanoXperts Academy, collects, uses, discloses, retains, and protects personal information.

In this Privacy Policy, “NanoXperts,” “NanoXperts Academy,” “the Academy,” “the Network,” “we,” “us,” and “our” refer to Shinykings Inc. and the NanoXperts services it operates.

This Policy applies when you:

• Visit nanoxperts.com or a related NanoXperts website.
• Use the NanoXperts Network.
• Create or manage a professional directory profile.
• Search for or contact a surface protection professional.
• Enroll in or purchase a NanoXperts Academy course.
• Take a certification assessment.
• Receive or verify a NanoXperts certificate.
• Subscribe to our emails.
• Contact us or otherwise interact with our services.

Our online courses and student accounts may be hosted through Thinkific or another learning-management provider. Information submitted through those services may also be governed by the provider’s privacy policy.

NanoXperts and NanoXperts Academy are operated by:

Shinykings Inc. 120 Newport Center Drive Newport Beach, CA 92660 United States

Email: info@nanoxperts.com

3.1 Information You Provide

We may collect:

• Name.
• Email address.
• Telephone number.
• Billing address.
• Country, state, province, city, and postal code.
• Account credentials.
• Company or business name.
• Job title and professional biography.
• Profile photograph and company logo.
• Website and social-media links.
• Service areas and travel radius.
• Services and surface categories offered.
• Project photographs and portfolio information.
• Certification and certificate information.
• Customer inquiry and quote-request details.
• Course enrollments and purchase history.
• Quiz, examination, and assessment responses.
• Course progress and completion records.
• Certificates earned.
• Messages, support requests, and correspondence.
• Marketing preferences.
• Any other information you voluntarily submit.

3.2 Payment Information

Payments may be processed through Thinkific and its supported payment providers or through other third-party payment processors.

We generally do not receive or store complete payment-card numbers. Payment providers may collect payment details, billing information, transaction data, fraud-prevention information, and related financial information under their own privacy policies.

3.3 Professional and Directory Information

Professionals joining the NanoXperts Network may provide:

• Business identity and contact details.
• Professional qualifications.
• Certification status.
• Certificate identification numbers.
• Geographic service areas.
• Services and surface categories.
• Insurance, license, or registration information, when requested.
• Project photographs.
• Customer-facing descriptions.
• Availability and contact preferences.

Some of this information is intended to appear publicly in Network profiles.

3.4 Customer Inquiry Information

When a customer searches for or contacts a provider, we may collect:

• Contact information.
• Project location.
• Surface type.
• Project description.
• Requested service.
• Preferred contact method.
• Photographs or documents voluntarily uploaded.
• The provider or providers contacted.
• Interaction and referral data.

Do not submit sensitive personal information, confidential architectural information, access codes, financial account information, or other unnecessary private data through a quote-request form.

3.5 Automatically Collected Information

We and our technology providers may automatically collect:

• Internet Protocol address.
• Browser and device type.
• Operating system.
• Device identifiers.
• General location derived from an IP address.
• Pages visited.
• Referring pages.
• Clicks and interactions.
• Dates and times of access.
• Session duration.
• Course and video engagement.
• Conversion and purchase events.
• Cookie and advertising identifiers.
• Diagnostic, security, and performance information.

These technologies may include cookies, pixels, tags, software development kits, local storage, and similar tools. Pixels may operate independently of traditional browser cookies.

We may use personal information to:

• Operate, maintain, and improve NanoXperts.
• Create and manage accounts.
• Deliver educational content.
• Process purchases and enrollments.
• Track course progress.
• Administer quizzes and certification examinations.
• Issue, maintain, and verify certificates.
• Operate the NanoXperts Network.
• Publish professional directory profiles.
• Match customers with providers based on location and services.
• Deliver quote requests and inquiries.
• Communicate about accounts, purchases, courses, certificates, and listings.
• Provide customer support.
• Send marketing communications where permitted.
• Measure website, advertising, and campaign performance.
• Personalize content and advertising.
• Detect fraud, misuse, security incidents, and policy violations.
• Enforce our contracts and policies.
• Resolve disputes.
• Protect our rights, users, and services.
• Comply with legal and regulatory requirements.
• Establish, exercise, or defend legal claims.
• Conduct business analytics and planning.

Where the GDPR or similar law applies, we may process personal information based on:

• Performance of a contract.
• Steps requested before entering a contract.
• Legitimate business interests.
• Consent.
• Compliance with legal obligations.
• Protection of legal rights.
• Other lawful grounds permitted by applicable law.

You may withdraw consent where processing relies on consent. Withdrawal does not affect processing that occurred before withdrawal.

6.1 Service Providers

Providers supporting:

• Website hosting.
• Learning-management services.
• Payment processing.
• Email delivery and marketing.
• Customer relationship management.
• Cloud storage.
• Analytics.
• Advertising.
• Security and fraud prevention.
• Customer support.
• Database and directory operations.
• Certificate generation and verification.
• Professional advisors.

These may include Thinkific, payment providers, Google, Meta, TikTok, and other services configured for our website.

6.2 Directory Users and the Public

Information intentionally submitted for a public professional profile may be publicly displayed, including:

• Professional or business name.
• General location and service area.
• Services.
• Biography.
• Certification status.
• Certificate verification information.
• Website and business contact details.
• Project images.
• Other profile information selected for publication.

Do not submit information for publication that you do not want publicly accessible.

6.3 Customers and Professionals

When a customer submits an inquiry, relevant information may be disclosed to the selected provider or to providers reasonably matched with the request, depending on the feature used and the customer’s selections.

Providers may contact the customer using the information supplied.

6.4 Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

• Comply with law, court orders, or legal process.
• Respond to lawful government requests.
• Investigate fraud, abuse, or security threats.
• Protect rights, safety, property, and users.
• Enforce our policies.
• Establish or defend legal claims.

6.5 Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, insolvency proceeding, or similar transaction.

We may use:

• Google Analytics.
• Meta Pixel.
• TikTok Pixel.
• Similar analytics and advertising technologies.

These technologies may measure visits, purchases, enrollments, conversions, and advertising interactions. Depending on applicable law, some advertising-related disclosures may be considered “sharing,” “targeted advertising,” or a “sale” even when no money is exchanged.

We do not sell personal information for direct monetary payment. However, where legally required, users may opt out of the use or disclosure of personal information for cross-context behavioral advertising, targeted advertising, sale, or sharing.

The final website should provide an appropriate cookie-preference interface and, where required, a link titled Your Privacy Choices or Do Not Sell or Share My Personal Information.

We may send:

• Account and enrollment messages.
• Purchase confirmations.
• Course notifications.
• Certificate and certification communications.
• Network inquiries.
• Directory notices.
• Service announcements.
• Newsletters.
• Educational content.
• Promotional offers.

You may unsubscribe from non-transactional marketing emails using the unsubscribe link. We may continue sending essential transactional or administrative communications.

We use cookies and similar technologies as described in our Cookie Policy.

Depending on your location, non-essential analytics and advertising technologies may be activated only after consent.

Browser settings may allow you to block or delete cookies, but disabling essential cookies may prevent account, checkout, course, and security features from functioning correctly.

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to:

• Maintain accounts and course access.
• Preserve academic and certification records.
• Verify certificates.
• Maintain directory listings.
• Process and document transactions.
• Manage customer inquiries.
• Meet tax, accounting, legal, and compliance obligations.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud and misuse.

Certification and certificate records may be retained for an extended period or permanently where necessary to verify an issued credential or document its suspension or revocation.

When information is no longer required, we may delete, anonymize, or securely archive it.

We use reasonable administrative, organizational, and technical safeguards appropriate to the nature of the information.

No online system can be guaranteed completely secure. You are responsible for protecting your password and immediately notifying us of suspected unauthorized access.

NanoXperts is based in the United States. Information may be processed in the United States and in countries where our providers operate.

Where required, international transfers may rely on recognized legal mechanisms, including adequacy decisions, contractual safeguards, or other lawful transfer methods.

Depending on your location, you may have rights to:

• Know whether we process your information.
• Access personal information.
• Correct inaccurate information.
• Request deletion.
• Request restriction of processing.
• Object to certain processing.
• Receive portable copies of certain information.
• Withdraw consent.
• Opt out of sale, sharing, or targeted advertising.
• Limit certain uses of sensitive personal information.
• Appeal a denied privacy request.
• Lodge a complaint with a regulator.

These rights are subject to legal exceptions and verification requirements.

Submit requests to: info@nanoxperts.com. Include “Privacy Request” in the subject line and identify the right you wish to exercise. We may request information reasonably necessary to verify identity. Authorized agents may submit requests where permitted, subject to verification of their authority.

California residents may have rights under applicable California privacy law.

Depending on whether Shinykings Inc. meets the applicable statutory thresholds and how particular data practices are classified, these rights may include:

• The right to know.
• The right to delete.
• The right to correct.
• The right to opt out of sale or sharing.
• The right to limit certain uses of sensitive personal information.
• The right not to receive discriminatory treatment for exercising privacy rights.

California privacy rights and obligations are subject to statutory definitions, thresholds, and exceptions.

Where applicable, users may have rights under GDPR or equivalent laws, including access, correction, erasure, restriction, objection, portability, withdrawal of consent, and the right to complain to a supervisory authority.

The GDPR may apply to organizations outside the EU when they offer goods or services to people in the EU or monitor relevant behavior.

NanoXperts is intended for adults and professionals.

We do not knowingly collect personal information from children under 13. Courses, certification assessments, professional directory accounts, and paid services are intended for individuals aged 18 or older unless we expressly authorize otherwise.

Contact us if you believe a child submitted personal information without appropriate authorization.

Our services may link to third-party websites and platforms. We do not control their privacy or security practices.

Review the privacy policies of Thinkific, payment providers, professional providers, analytics platforms, advertising services, and other third parties before submitting information.

We may update this Privacy Policy to reflect changes in law, technology, services, or business practices.

The updated version will display a revised “Last Updated” date. Material changes may also be communicated through the website, email, or account notification where appropriate.

NanoXperts by Shinykings Inc. 120 Newport Center Drive Newport Beach, CA 92660 United States

Email: info@nanoxperts.com